1. Click Shop Available Puppies
2. Choose the puppy you love (sizes and prices are listed on each pups page)
3. Review our contract (no commitment to buy) click here
4. Call/Text/Email chat us with any questions not answered on our website
5. Complete the application (you will have important decisions to make about your fur baby at this time, once complete, it will serve as our contract and we will send your copy via email.
6. We offer puppies in 2 locations Calgary and Dubai, we home breed and raise our puppies with us, and deliver globally. 90% of our customers are in the USA and our prices are listed in USD.
7. We will ask you to confirm all the information again, and then we will generate your invoice.
8. Inform us when the payment is made using your invoice # at the top right of your invoice as your reference.
9. We arrange delivery for you 3 days prior to our agreed delivery date. 3 days before travel we will take your puppy for final deworming, vaccine and health certificate, then to the groomer, then a days rest before they travel. Our flight coordinator Issy will contact you to confirm the date before she books. The flight reference number will now be your tracking number. You will pick up your puppy at the airport designated in your contract or meet the puppy nanny at the airport.
10. Your puppy will arrive with its own ‘passport’ including breed information, vaccines, and your custom health certificate (click here for our health guarantee)
11. Once you receive your puppy a photo and testimonial for your future customers reference is greatly appreciated but it is not required and we understand you perhaps prefer privacy.